Privacy Policy
Last updated: September 2025
1. Information We Collect
We collect information in the following ways:
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Information You Provide: When you book a consultation, sign up for a retainer, or contact us, we may collect your name, company details, email address, phone number, and any other details you choose to share.
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Usage Data: When you browse our website or use our client dashboard, we automatically collect information such as your IP address, browser type, pages visited, and time spent on our site.
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Cookies & Similar Technologies: We use cookies to improve site performance, remember your preferences, and analyze traffic.
2. How We Use Your Information
We use the information we collect to:
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Provide and improve our services
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Respond to inquiries and customer support requests
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Personalize your experience and communicate updates
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Process payments and manage subscriptions
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Monitor usage for security, analytics, and performance
3. Sharing & Disclosure
We do not sell your personal data.
We may share information with:
- Service Providers who help us operate our site, process payments, or provide analytics
- Legal Authorities if required to comply with law or to protect our rights, property, or safety
Need more mid-mission? You can top up or upgrade your tier anytime.
4. Data Retention
We retain personal information only as long as necessary to provide our services and comply with legal obligations.
The higher your tier, the more insight you get.
5. Your Rights
Depending on your location, you may have rights to:
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Access, correct, or delete your personal data
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Object to or restrict certain processing
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Request data portability
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Withdraw consent at any time
To exercise these rights, contact us at [privacy@bias.solutions].
6. Security
We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure.
7. International Transfers
If you are outside Malaysia, your information may be transferred to and processed in countries with different data protection laws. We will take steps to ensure appropriate safeguards are in place.
8. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices of those sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.